Bf99 Terms and Conditions — Please read before use

1 General Terms

These Terms and Conditions constitute a legal agreement between users of the bf99 platform and the entity operating bf99. By accessing, browsing, or using the bf99 platform, you confirm that you have read, understood, and agree to be bound by these terms.

Bf99 is a trusted online gaming platform for players in Bangladesh. Our Terms and Conditions are built on the principles of transparency and fairness. Our goal is to ensure every player enjoys a safe and enjoyable experience.

These Terms and Conditions apply in both Bengali and English. In the event of any conflict, the English version shall prevail. bf99 reserves the right to amend these terms at any time without prior notice. The date of the most recent update will always be shown at the top of the page.

2 Account Registration & Eligibility

To open an account with bf99, the following eligibility requirements must be met:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may hold only one account. If multiple accounts are detected, all accounts will be closed and any funds held may be forfeited.
• All information provided at registration — including name, address, phone number, and date of birth — must be completely accurate.
• Registering with a false identity, another person's details, or fabricated information is strictly prohibited.
• Bf99 may request government-issued ID or other supporting documents for identity verification at any time.

You are solely responsible for keeping your account login credentials — username and password — strictly confidential. If you suspect any unauthorized access to your account, contact bf99 Support immediately.

3 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on bf99:

• All financial transactions must be conducted exclusively through payment methods registered in your own name.
• Third-party accounts or payment methods are not permitted.
• KYC (Know Your Customer) verification is mandatory before any withdrawal. A copy of your national ID or passport must be submitted.
• Minimum and maximum deposit and withdrawal limits are set on the platform and are subject to change.
• Withdrawal processing typically takes between 24 and 72 hours.
• Bf99 reserves the right to suspend or cancel any transaction if money laundering or illegal financial activity is suspected.

Bf99 complies with international anti-money laundering policies and reserves the right to report any suspicious transactions to the relevant authorities.

4 Bonus & Promotion Terms

Bf99 offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus carries its own specific terms. General bonus conditions are outlined below:

• Each bonus carries a wagering requirement that must be met before a withdrawal can be made.
• The welcome bonus is available to new members one time only.
• Claiming bonuses across multiple accounts from the same household, device, or IP address is not permitted.
• If bonus abuse is detected, bf99 reserves the right to cancel the bonus and any associated winnings.
• If bonus conditions are not met within the specified time frame, the bonus will expire automatically.
• Full terms and conditions for each promotion can be found on the relevant offer page.

5 Gaming Rules

All games available on bf99 — slots, Live Casino, Sports Betting, fishing games — operate under their own individual rules. It is your responsibility to understand the rules of any game before playing. bf99 follows the policies below with respect to gaming:

• All game outcomes are determined by internationally certified RNG (Random Number Generator) technology. No outcome can be manipulated or interfered with.
• If a technical issue occurs mid-game, bf99 reserves the right to void that round and return the wagered amount to the player.
• If an event is cancelled in Sports Betting, the staked amount will be refunded.
• If a technical error causes incorrect odds or payouts to be displayed in any game, bf99 reserves the right to void the affected transactions.
• The live game dealer's decision is final.

6 Prohibited Activities

The following activities are strictly prohibited on the bf99 platform:

• Fraud & Cheating: Any form of fraudulent activity, including chargeback fraud, payment fraud, or identity theft.
• Money Laundering: Using bf99 as a vehicle for money laundering.
• Bots & Automation: Using automated software, bots, or scripts to play games or collect bonuses.
• System Hacking: Unauthorized attempts to access or breach the platform's security systems.
• Collusion: Multiple players colluding to harm other players or exploit the system.
• Minor Access: Allowing anyone under the age of 18 to open an account or play.

If any such activity is detected, bf99 will immediately and permanently close the account, forfeit all deposited funds and winnings, and take legal action where necessary.

7 Account Closure & Suspension

Bf99 reserves the right to suspend or permanently close an account in the following circumstances:

• Violating these Terms and Conditions.
• Participating in prohibited activities.
• Failure to submit the required documents for KYC verification.
• Extended period of inactivity (typically 12 months).
• Users may close their account upon their own request.

If there are any pending bets or transactions at the time of account closure, bf99 will settle them in accordance with its own policies. If a valid balance exists and no violations have occurred, a withdrawal will be permitted.

8 Limitation of Liability

Bf99 is not liable for:

• If gameplay is interrupted due to loss of internet connection or third-party technical issues.
• If login credentials are compromised due to the user's own negligence.
• For financial losses arising from gaming — gaming always carries risk.
• For unintentional errors in advertisements or promotional materials.

Bf99's total liability is limited to the maximum amount permitted under applicable law.

9 Responsible Gaming

Bf99 believes gaming should be a source of entertainment — not a solution to financial problems. We are committed to responsible gaming. To support this, our platform offers:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Session Timer: Track how long you've been playing.
• Reality Check: You'll receive reminders at regular intervals.

If you need help with a gaming addiction, visit our Responsible Play page for more details. Our support team is available 24/7.

10 Changes to Terms & Contact

Bf99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. For significant changes, users will be notified via email or through the platform.

If you have any questions or complaints regarding these Terms and Conditions, please contact us:

• Email: support@bf99.biz
• Support: 24 hours a day, 7 days a week

This agreement is governed by international gaming laws and the laws of the applicable jurisdiction.